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Frequently Asked Questions
What are office hours?
Our office is open Sunday to Friday from 10:00 AM to 5:00 PM. Closed on Saturday and public holidays.
What is savings interest rate?
Our savings interest rate ranges from 8% to 12% depending on the savings scheme. Please check our interest rates page for details.
What is loan interest rate?
Our loan interest rate ranges from 12% to 16% depending on loan type and collateral. Please check our interest rates page for details.
How to become a member?
To become a member: 1) Copy of citizenship, 2) 2 passport photos, 3) Minimum share amount Rs.1,000. You can fill online account opening form.
What documents are needed for loan?
For loan: 1) Citizenship, 2) Membership certificate, 3) Collateral documents, 4) Income proof, 5) Guarantor documents are required.
Where are your branches?
Please visit our Branches page for details of all our branches including addresses and contact numbers.
Do you have ATM service?
We have ATM services available at various branches. Please check our Branches page for nearest ATM location.
Do you have mobile banking?
We provide mobile banking services. Please contact your nearest branch to activate mobile banking.
